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Frequently Searched Help Articles
Geolocation issues - Wi-Fi Troubleshooting
Desktop: Troubleshooting Cashier issues
Sending us our software's log files
Taking a screenshot of an error or malfunction affecting our software
Reinstall with clear cache and data (Android)
A clean reinstall of our iOS app (deleting all data including app cache)
Error message: "You are already logged-in from another computer...."
Desktop: Lobby issues - Clearing the application and lobby cache
Unexpected error while using our software (desktop)
File formats for verification documents