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Frequently Searched Help Articles
Sending a screenshot of an error or malfunction affecting our software
Software issues - Chests not opening
Reinstall with Clear Cache and Data (Android)
Geolocation issues - Error 999 - Issues accessing via a web browser
A clean reinstall of our iOS app (deleting all data including app cache)
Geolocation issues - General Troubleshooting
Error message: "You are already logged-in from another computer...."
Sending us our software's log files
Desktop: Lobby issues - Clearing the application and lobby cache
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