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Changing your email address
Follow the instructions below to log in and update your email. Choose the platform you're using:
Desktop software
- Log in to our desktop software
- Go to 'Settings'
- Select 'Account Details'
- Choose 'Email'
- Enter your new email address
- Confirm with 'APPLY'
To watch a video with step-by-step instructions, hit the play button. The video is in English only.
We'll send a 4-digit code to your new email address. Once you have it, go back to the 'Email' section of your account and enter the code.
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