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Changing your email address

To update your email address, log into your Stars Account and follow these steps:

Desktop software:

  1. Go to Settings.
  2. Select Account Details.
  3. Choose Email.
  4. Enter your new email address.
  5. Confirm with Apply.

Email address updating steps

Mobile app:

Go to Menu (Android) or More (iOS):

  1. Select Settings & Tools.
  2. Go to Account.
  3. Select Change Email.
  4. Enter your new email address.
  5. Confirm with SAVE & SEND.

Email address change

Email change address mobile

If you are using the Next Gen app:

  1. Account icon.
  2. Personal Details.
  3. Email Address.
  4. Enter your new email address.
  5. Confirm with Apply.

A 4-digit validation code will automatically be sent to your new email address. Once you have this code, return to the section of your account where you changed your email, and go to Validate email address (note that this feature is not available in Next Gen app).


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