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Update date of birth

If you're entering a date of birth to your Stars Account for the first time, log into your account on our desktop software and select:

Settings → Account Details → Date of Birth

Enter your date of birth and then hit 'Apply'.

Keep in mind this can only be done from our desktop software.

To update a date of birth already registered in your account, upload a copy of your government-issued ID via the software:

  • Help → Contact Us
  • Category → Account Security and Verification
  • Sub-category → Upload documents

Ensure you specify 'Change of date of birth' in the subject line, and that you include the reasons for your request in the body of the message.

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